📦 Shipping Policy – DOTO Club

At DOTO Club, we want your order to arrive quickly, safely, and in perfect condition.

🌍 Shipping Destinations

• We currently ship within the European Union.

• Orders can be delivered to your home, office, or any valid shipping address.

⏱ Processing Time

• All orders are processed within 1–2 business days after payment is confirmed.

• You will receive a shipping confirmation email with a tracking number once your order has been dispatched.

🚚 Delivery Times

• Standard EU delivery: 3–7 business days (depending on country).

• Remote areas may take longer.

• Delivery times are estimates only and may be affected by courier delays or customs procedures.

💶 Shipping Costs

• Shipping fees are calculated at checkout and vary depending on your location and order size.

• Free shipping promotions may apply during special campaigns.

📦 Packaging

• Each DOTO box is shipped in discreet and protective packaging to ensure product quality and your privacy.

❌ Missing or Delayed Orders

• If your order has not arrived within 14 business days, please contact us at [your email] with your order number.

• We will work with the courier to resolve the issue as quickly as possible.

🔄 Wrong Address or Failed Delivery

• Customers are responsible for providing the correct shipping address.

• If a package is returned due to an incorrect or incomplete address, re-shipping costs may apply.

📍 Tracking

• All shipments include a tracking number so you can follow your package at every step.